Answer every enquiry in about a minute.
Fortitude Inbound picks up every new enquiry the moment it lands. Web forms, phone messages, chat, email. It qualifies, replies in your voice, books the meeting and updates your CRM. Nothing waits until Monday. Nothing sits in a shared inbox no one owns.
Before, and after.
The enquiry lands, and waits.
A form comes in on a Friday evening. The chat says the office is closed. The voicemail is checked on Monday. By then two competitors have replied. You lose the deal without ever knowing you had it.
- Response times run into hours or days
- Weekend and evening enquiries go cold
- Nobody agrees whose job it is to reply
- The good leads and the tyre-kickers get the same treatment
Every enquiry, handled the minute it arrives.
Inbound picks up the enquiry within about a minute, checks it against the rules you agreed at Discovery, replies in your tone of voice, books the meeting straight into your calendar, and writes a clean record into your CRM.
- Median first response about a minute, day or night
- Same treatment for good leads. Different treatment for the rest
- One place to see every enquiry and what happened
- Your team wakes up to booked meetings, not backlog
AI Assisted, then Autopilot when you say so.
Every department starts in AI Assisted: it drafts every action and waits for one-click approval. When you trust an action type, move it to AI Autopilot. Move it back the same day if you change your mind.
Every action queues for approval
Every reply is drafted with the enquiry, the buyer context and the suggested next action. You approve with one click before it sends. Perfect for the first four weeks while you tune the voice and the rules.
Trusted actions run alone
Once you trust the pattern, common enquiry types run alone. Weekend replies, standard qualifiers, meeting bookings within your usual windows. Anything unusual still queues for a named human.
The work, in plain terms.
- Reads every incoming enquiry across forms, phone, chat and email
- Qualifies against the rules you agreed at Discovery
- Replies in your voice, using your own examples and phrasing
- Books the meeting straight into a real calendar
- Creates or updates the CRM record with the whole thread
- Escalates the ones only a human should handle, with a suggested reply already drafted
What it typically repays.
Figures are drawn from our own use of Inbound and from client engagements in the last twelve months. Every client sees their own baseline in Discovery.
A paid Discovery, credited in full.
Every engagement starts with a £1,500 Department Discovery. Two calls with the people who do the work, a written map of where time and money leak, and a shortlist of the departments that would repay their fee first. Credited in full against your first four weeks.
Ready to hire this department?
Book a Department Discovery. £1,500, credited against your first four weeks. If you never start, you keep the map.
Have every enquiry handled the minute it arrives.
Book a Department Discovery. £1,500, credited in full against your first four weeks of Inbound.
Book a Department Discovery →